FAQs

Generally, we can't update your shipping address. Please check that the item(s) and delivery address are correct. Orders cannot be changed or cancelled once placed.To ensure that your package can be properly delivered, please ensure that your address is complete and correct with all information including apartment/suite/room numbers.

When we ship the packages to you, logistics information may not be updated immediately, because it is in transit. Once it has reached the next sort facility, it will update. This process may take a few days.If there is still no shipping information after a few days, please email us at helpcenter@nominency.com. Our CS team members will get back to you as soon as possible.

We currently are unable to offer a free return service, so you will have to pay for the shipping return.

To ensure a successful return, please contact us again and update the tracking number of your return.

If you want to cancel or modify your order, please send us an email including the order number and the item you want to cancel/exchange.

We cannot cancel/exchange orders which have been shipped out. If it has been shipped out, please wait for your package to arrive and you may either keep it or contact us for return/exchange.

Are these shoes suitable for standing or walking for long hours?
Yes, these shoes are specifically designed with comfort and support in mind, making them ideal for people who spend extended periods standing or walking. They provide excellent foot support to help reduce discomfort.

Does the term "Orthopedic" mean these shoes can treat foot problems?
The term "Orthopedic" refers to the design of the shoes, which focus on providing extra comfort and support for Orthopedic. However, they are not intended to treat or cure medical foot conditions. These shoes help alleviate everyday discomfort by improving comfort and posture.

Be friendly to Orthopedic;
Supporting Orthopedic;
Design for Orthopedic;
Helpful for Orthopedic,Orthopedic-oriented;
Orthopedic-inspired

Helping people,especially focusing on Orthopedic.

Are these shoes suitable for everyday wear?
Absolutely! These shoes combine fashion with comfort, making them ideal for daily activities. Whether for work, casual outings, or travel, they provide all-day comfort for your feet.

Will these shoes make my feet feel more comfortable?
Yes, the shoes are designed to offer support and reduce pressure, ensuring your feet stay comfortable even during long hours of wear. Whether standing or walking, you'll experience noticeable comfort.

Are these shoes specifically designed for men?
Yes, these shoes are designed specifically for men, with a focus on comfort and support for daily activities.